Frequent Asked Questions

General Questions

What makes your shoes different from regular athletic shoes?

At Two Rivers Treads, we focus on natural footwear that supports the way your body is designed to move. Our shoes have wide toe boxes, flexible soles, and minimal drop to promote strong, healthy feet—helping reduce pain and improve posture over time.

Do you offer fitting advice?

Yes! Whether you visit us in-store or reach out online, our expert team offers personalized guidance based on your movement, goals, and health history. We’re here to help you find the right fit for a pain-free stride.

I’m not a runner. Are your products still for me?

Absolutely. Our gear is for everyone who moves—walkers, hikers, everyday explorers, or those simply looking for more comfort. Strong, healthy feet benefit people of all ages and activity levels.

Do you carry products beyond shoes?

Yes! We stock apparel, hydration gear, TrueForm, recovery tools, supplements, health books, and more—everything to support whole-body movement and wellness.

What is Freedom’s Run Race Series?

The Freedom's Run Race Series is a set of races here in Jefferson County, West Virginia. The Harper's Ferry Half Marathon and 5k is an annual event held each May in Harper's Ferry, West Virginia. The Freedom’s Run is an annual event that is held every October in Shepherdstown, West Virginia. It has full marathon, half marathon, 10k, 5k, and kids run options. It is a celebration of movement, health, and community—open to all ages and abilities. Come run, walk, or cheer!

About Gear

Why should I transition into more minimal shoes?

Modern sneakers are like padded cages. They restrict movement, dull sensations, and weaken the muscles in your feet. Over time, this can lead to common foot issues like bunions, flat feet, and even knee problems. [2]

Minimal footwear—light, flexible shoes with no heel lift or arch support—are designed to work withyour foot, not against it. Research shows they can:

  • Strengthen foot muscles
  • Improve balance and coordination
  • Encourage natural gait mechanics
  • Reduce knee strain
  • Even help manage joint issues like knee osteoarthritis

That’s not just theory—it’s backed by studies on everyone from young runners to older adults.

Battle of The Shoes: Strong Feet For Life

Which shoe should I start off with?

A transitional shoe is an ideal shoe for most runners taking their first step towards natural running. It has a lower heel to toe drop, a wider toe box and less cushioning than a traditional running shoe.

I’ve started wearing minimal shoes but now my calves and feet ache. What have I done wrong?

If you’ve been wearing supportive shoes your whole life, jumping straight into barefoot-style running can cause injuries. We’re talking about Achilles pain, stress fractures, or tendon strain.

The key is a slow, smart transition. Let your body adapt:

  • Start by walking in minimal shoes
  • Mix them into short runs
  • Gradually increase time and intensity
  • Allow recovery and monitor soreness

This applies both ways—switching to or from carbon shoes both require care. [1-12]

Battle of the Shoes: Strong Feet for Life

What can I do to alleviate sore calves and feet?

As with all training, some soreness is normal, so allow sufficient recovery. A program of stretching and strengthening for your feet and calves will help.

Will arch supports or orthotics work with minimalist footwear?

Yes. By removing the sock liner, an orthotic can be placed inside the shoe, while still enjoying the benefits of a foot shaped toe box. It is possible to gradually wean off the support mechanisms as the feet become healthier and stronger.

Do minimalist shoes help me run more naturally?

Minimal shoes build foot strength, promote natural movement, boost balance, reduce long-term joint stress, improve achilles tendon stress. All of these improvements in your foot and joint health should help your running mechanics.

Ordering

Can I cancel my order?

Once an order has shipped, we are unable to alter or cancel it. If you notify us prior to packaging and shipping your order, we would be happy to cancel it for you if needed. If we do cancel your order, it will take a few days for the funds to be refunded to your original payment method.

What if I want to speak to someone?

Feel free to give us a call during store hours and one of our team members will be glad to answer any questions you may have. If you prefer to send us a message we will get back to you within 24 hours.

Can I order online and pick up in store?

Yes, absolutely.

Shipping

What countries do you ship to?

We currently only ship within the United States and its territories. In the future we may be able to ship internationally.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days, but is determined by the carrier. Next day shipping is available on all domestic orders (for an additional charge).

**All orders placed after 12pm on Saturday will not be shipped until Wednesday.**

Do you offer FREE SHIPPING?

Yes, we do. We offer FREE SHIPPING on all orders over $100 in the the United States.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.